Question 1

Need to return or exchange something?

Accepted Answer

No worries — you can return or exchange your item within 30 days if it's unworn and still in original condition. Head to our returns page for the full details ✨

Question 2

What payment options can you use at checkout?

Accepted Answer

You can check out with credit card, PayPal, Apple Pay, or Google Pay. Just choose the option that works best for you and keep it moving 🖤

Question 3

How should you wash your DYLMIIN pieces?

Accepted Answer

To keep your DYLMIIN gear looking fresh, wash it cold with similar colors, then tumble dry low. Skip the bleach so the graphics stay bold and clean 🖤

Question 4

What shipping options can you choose from?

Accepted Answer

You can choose from standard or express shipping at checkout so your DYLMIIN gear gets to you in the way that works best for you. Check our shipping page for more details 🚚

Question 5

How can you track your DYLMIIN order after it ships?

Accepted Answer

Once your order ships, you’ll get a shipping confirmation email with your tracking link. Use that link to follow your package as it makes its way to you 📦✨

Question 6

How long does it take to process and ship an order?

Accepted Answer

Orders are packed and processed in the order they come in, and timing can vary a bit depending on drop volume. As soon as your order is on the way, you’ll get a shipping confirmation email with tracking so you can keep tabs on it ✨

Question 7

How are shipping costs calculated?

Accepted Answer

Shipping rates are calculated at checkout based on your delivery address and the shipping method you choose. That way you can pick the option that works best for your drop and your budget.

Question 8

Want to give someone a DYLMIIN gift card?

Accepted Answer

A DYLMIIN gift card is an easy way to let someone pick their own favorite piece. They can use the gift card balance at checkout on a future order.

Question 9

How do I redeem a DYLMIIN gift card at checkout?

Accepted Answer

Just enter your gift card code during checkout, and the balance will apply to your order automatically. If your total is higher than the card value, you can cover the rest with another accepted payment method.

Question 10

Can your boutique or business stock DYLMIIN wholesale?

Accepted Answer

Yes — DYLMIIN works with boutiques and businesses on wholesale. Send your store details and a quick intro, and you’ll get the current requirements, pricing, and next steps.

Question 11

What’s the wholesale minimum order requirement?

Accepted Answer

Wholesale minimums can vary based on the collection and your business needs. Reach out with your store info, and you’ll get the latest requirements and setup details.

Question 12

How do you get started with DYLMIIN wholesale?

Accepted Answer

DYLMIIN offers wholesale for boutiques and businesses that want to carry the brand. If you’re interested, send in a wholesale inquiry or application, and the team will guide you through the next steps.

Question 13

How can I stay updated on new drops and restocks?

Accepted Answer

The best way to stay in the loop is to check our site updates and follow DYLMIIN for release news. Some pieces are limited, so when a drop sells out, it may not come back again.

Question 14

How do I choose the right size for DYLMIIN apparel?

Accepted Answer

Each product page includes size details to help you pick your best fit. If you like a relaxed, oversized streetwear look, sizing up can be a good move — and if you want a closer fit, stick with your usual size.

Question 15

Can I change or cancel my order after placing it?

Accepted Answer

If you need to make a change, contact us as soon as possible after placing your order. We’ll do our best to catch it before it ships, but once it’s in fulfillment, we may not be able to update or cancel it.

Question 16

Can you send in your own artwork for a custom print?

Accepted Answer

Yes — you can submit your own artwork for a custom digital print and place your order online. Make sure your file is clean and ready so your design prints the way you want it to.

Modern Streetwear, Graphic Hoodies & Statement Tops | DYLMIIN

Frequently asked questions